1. Introduction and Compliance
Valasys Media is committed to protecting the privacy of our website visitors and clients in the United Arab Emirates. This policy outlines how we handle your personal data and ensures compliance with UAE Federal Decree-Law No. 45 of 2021 (PDPL).
By using our website, you consent to the data practices described in this policy.
2. Information We Collect
- Name
- Email ID
- Company Name
How We Collect It:
- Directly from you: When you submit information through forms on our website.
- Automatically: Through website technology for functional and analytical purposes, including IP address, browser type, and pages visited.
Standard website technologies used:
- Google Analytics
- Meta Pixel
- LinkedIn Insight Tag
- HubSpot
3. Purpose of Data Collection
We collect and process your data exclusively to provide, manage, and deliver our marketing services
Categories of personal data we actually process:
- Job titles
- Device identifiers
- Behaviour data
- Third-party enrichment data
- UTM source and campaign interaction data
Additional purposes include:
- Marketing communications
- Retargeting
- Analytics and performance reporting
- Business development
- Lead qualification
- Event/Webinar registration handling
4. Legal Basis for Processing
We process your data based on the following legal bases:
- Contractual Necessity: Required to perform a marketing services contract.
- Legitimate Interests: For business administration, security, and analysis.
- Consent: For activities such as specific marketing communications.
5. Sharing Your Personal Data
Third-party processors include:
- Cloud infrastructure providers: Bluehost, Cloudflare CDN, Codeguard Backup
- CRM platforms: HubSpot
- Email & marketing automation: HubSpot
- Analytics & user behaviour tools: GA4
- Advertising/retargeting: Google, Meta
- Cybersecurity / firewall services: SiteLock
6. Data Security and Protection
We take reasonable steps to protect your data.
Protection measures:
- Data is stored securely and accessed only by authorised Valasys Media personnel.
- Technical and organisational safeguards protect against unauthorised access, disclosure, alteration, or destruction.
- Users and the data office are informed of any breach without undue delay.
7. Data Privacy Rights
Under the PDPL, you have the right to:
- Access your data
- Rectify inaccuracies
- Request Erasure
- Restrict or Object to processing
- Request Data Portability
You may exercise these rights by contacting us.
8. Data Consent and Withdrawal
Consent: Gives us permission to process your data for the stated purposes.
Withdrawal: You may withdraw consent at any time. Prior processing remains lawful.
How to withdraw consent:
- Email Marketing: Click Unsubscribe in any marketing email.
- Direct Request: Email [email protected] (processed within 30 days).
- Cookie Management: Adjust browser settings or use our website’s Manage Cookie Settings panel.
- Other Processing: Through account settings or relevant forms.
9. Cookie Policy and Consent
Cookies are small text files that support website functionality and performance analysis.
We use cookies for:
- Analytics
- Improving user experience
By continuing to use the website, you consent to cookie usage. You may manage or delete cookies through your browser. Blocking cookies may affect site performance.
10. Politically Sensitive and Religious Data
We do not collect or intentionally process:
- Political views
- Religious beliefs
- Special categories (health, genetic, biometric data)
Users are advised not to submit such information.
11. Data Retention
Personal data is retained only as long as required for the stated purposes or by law.
Typical retention periods:
- Marketing communications: Until consent withdrawal or up to 24 months inactivity
- Lead generation data: Up to 24 months
- Contract & billing data: 5–7 years
- Analytics & cookie data: Up to 26 months
- CRM activity logs: Up to 3 years
When no longer needed, data is securely deleted, anonymised, or archived per PDPL minimization principles.
12. Contact Details
For questions or to exercise your rights:
Email: [email protected]
